When it comes to workplace safety, the priority is always protecting employees. However, the nature of workplace hazards varies significantly across different industries, meaning that safety strategies must be tailored to address the specific risks of each field. A simple yet incredibly effective tool for enhancing workplace safety is the…
Lean service operations are people centred and people driven. However, organisations are generally tactical and reactive when dealing with the human element of lean service operations. They frequently focus on lean tools and techniques, thus overlooking the human element. They might train employees...